Privacy Policy

Effective Date: 01/09/2025
Last Updated: 04/11/2025

The Pleasure Atelier (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you use our website or interact with us online.

1. Who we are

The Pleasure Atelier is a sole trader business based in the United Kingdom and operates the website www.thepleasureatelier.com.
You can contact us at:
📧 hello@thepleasureatelier.com

2. What personal data we collect

We may collect and process the following types of personal data:

  • Contact information – such as your name, email address and phone number, when you submit a contact form or sign up to our newsletter.

  • Booking details – including names, contact information and any details necessary to manage your event booking.

  • Payment information – collected securely via our payment processor when you book an event or purchase a service.

  • Technical data – including cookies and browsing behaviour, collected via Squarespace for essential site functionality.

We do not intentionally collect or store data about children. Our website and events are intended for adults aged 18 and over.

3. How we use your data

We use your personal data to:

  • Respond to your enquiries.

  • Process and manage event bookings and payments.

  • Send newsletters and updates to subscribers (only where you have opted in).

  • Operate and maintain our website.

We will only use your data when the law allows us to and for the purposes stated above.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to process bookings and provide the services you’ve requested.

  • Consent – for newsletter subscriptions and cookies.

  • Legitimate interests – to respond to enquiries and manage routine business operations.

5. Sharing your information

We only share personal data with trusted third-party providers who help us run our business. These include:

  • Squarespace – website hosting and forms.

  • Mailerlite – for managing newsletter subscriptions.

  • Payment processors – for securely handling event payments.

These providers may store or process your data outside the UK/EEA, but appropriate safeguards (such as Standard Contractual Clauses) are used to protect your information.

We never sell or rent your personal data.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for. Typically:

  • Enquiry and booking data: up to 12 months.

  • Newsletter subscription data: until you unsubscribe.

  • Payment data: retained only as required for accounting and legal obligations.

7. Cookies

Our website uses cookies to ensure it functions properly.

  • Essential cookies – required for the website to work and cannot be turned off.

A cookie banner appears on our site to inform you of cookie use. You can control or delete cookies through your browser settings at any time.

8. Your data protection rights

Under the UK General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data (“right to be forgotten”).

  • Object to processing or request restriction of processing.

  • Withdraw consent at any time (for example, to stop receiving newsletters).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled.
    You can contact the ICO at www.ico.org.uk.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy regularly to stay informed about how we protect your data.